Privacy Policy

Effective Date: April 16, 2025

Monkhub Innovations LLC (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal data of users (“you”) of our services. This Privacy Policy outlines how your information is collected, used, and shared when you use the eNetra - Forest Surveillance System and the eNetra - Field Staff App (collectively, the “Services”).

1. Information We Collect

• Personal Information: Name, phone number, email, employee ID, designation, and device identifiers.
• Location Information: Real-time GPS data and time-stamped patrol logs.
• Usage Data: IP address, app activity logs, device type, OS, and crash reports.
• Media & Sensor Data: Photos, videos, or audio recorded during fieldwork. Access to camera, mic, and storage as needed.

2. How We Use Your Information

• Monitor forest patrolling and staff field activity.
• Ensure safety and operational efficiency.
• Maintain system security and performance.
• Troubleshoot issues and improve the Services.
• Generate official reports for authorities.

3. Information Sharing and Disclosure

We do not sell or rent your personal data. We may share information with:

• Authorized forest department officials
• Trusted cloud and IT service providers under confidentiality agreements
• Law enforcement or regulatory authorities as legally required

4. Data Security

We use encryption, secure servers, and role-based access control to protect your data. However, no system is completely immune to risk.

5. Data Retention

We retain information only as long as required for operations, legal compliance, or legitimate purposes defined by your department.

6. Your Rights

You have the right to access, correct, or delete your personal data (with departmental approval). You can also withdraw consent where applicable.

Contact your department administrator or email us at [email protected].

7. Children’s Privacy

The Services are not designed for or intended for use by individuals under 18. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted here, and where necessary, we’ll notify you via app or email.

9. Contact Us

Monkhub Innovations LLC

Email: [email protected]

Website: https://monkhub.com